Dog Poop Removal & Pet Waste Cleanup FAQs

We securely double-bag and seal dog waste before placing it in your designated outdoor trash bin when accessible. If we do not have access to your trash, let us know your preferred disposal spot, such as the side yard, garage area, or another convenient outdoor location.

No. You do not need to be home for recurring dog poop removal or weekly poop scooping service. As long as we can access the yard, we can complete service automatically. You can leave a gate unlocked or provide special access instructions when needed.

Most Grand Rapids and West Michigan dog owners choose weekly or bi-weekly pet waste removal. Weekly cleanings are ideal for multiple dogs, larger yards, and families who want a consistently clean backyard. Bi-weekly service may fit smaller yards or fewer pets.

Yes. Our pet waste removal service is designed for dog owners who want a cleaner, pet-friendly yard. We clean and sanitize tools and equipment between visits to reduce cross-contamination and support safe yard sanitation standards.

We send an SMS text before our visit so you know when to expect us. Clear communication is part of how we keep recurring pooper scooper service simple for Grand Rapids, Grandville, Wyoming, Kentwood, and nearby West Michigan customers.

If either you or we need to skip a service day, we’ll be happy to reschedule at a time that works best for you. If you need to cancel your subscription, we completely understand and hope to serve you again in the future. We’re always here when you’re ready!

If there’s ever an issue with our service, please don’t hesitate to reach out to us via email or phone. We are committed to resolving any concerns and will be more than happy to assist you promptly to ensure your satisfaction.

Please make sure the gate is unlocked, pets are safely inside or separated, and the yard is reasonably accessible. This helps our team complete dog waste cleanup thoroughly around fence lines, patios, play areas, and other spots dogs use regularly.