Frequently Asked Questions
Where will the dog waste be disposed?
We will securely double-bag and seal the dog waste before disposing of it in your designated trash bin. If we don’t have access to your trash, please let us know your preferred location, such as the front yard, garage, or another convenient spot for disposal.
Do I need to be home during the Service?
No, you do not need to be home during the service. We can clean your yard even if you’re not there. You can provide access instructions, such as leaving a gate unlocked or using a lockbox for keys. However, if you’d prefer to be home or need special accommodations, you can always check with the service to make arrangements.
How often can I schedule dog waste removal services?
You can schedule dog waste removal services on a weekly, bi-weekly, or monthly basis, depending on your needs and preferences. Weekly cleanings are ideal for households with multiple dogs or larger yards, while bi-weekly or monthly services may be suitable for smaller yards or fewer pets. You can choose the frequency that works best for you!
Are your pet waste removal services safe for the pets?
Yes, our pet waste removal services are completely safe for your pets! We take extra precautions to ensure their safety. After each service, we thoroughly spray off our shoes and equipment with a disinfectant to prevent any contamination. Your pets can enjoy their yard without any worries, knowing we’ve taken the necessary steps to keep everything clean and safe.
How will I know it's you when you arrive?
You’ll know it’s us when we arrive because we’ll send you an SMS text prior to our visit. The text will include a notification with the estimated time of arrival, so you’ll know exactly when to expect us. We want to make the process as convenient as possible for you!
What happens when we or you need to skip a service day?
What do you do if there's in issue with the service?
How do I prepare for a cleaning?
To ensure a smooth and safe cleaning, please remove any items from the yard that could obstruct our work. Additionally, if your dog is territorial or known to be aggressive, we kindly ask that you secure them in a safe area during the cleaning. This helps ensure the safety of both our team and your pet. Thank you for your understanding!
Our Simple Three Step Process
Working with us is easy as 1-2-3
Request A Quote
Tell us a little about your yard and your pups, and we’ll send over a custom quote tailored to your needs. No pressure, no commitments—just clear pricing and fast, friendly communication.
Set A Schedule
Choose the weekly or biweekly service that works best for you. We'll add you to our schedule, confirm your first visit, and make sure everything is in place for a smooth, reliable, and stress-free start.
Sit Back & Relax
We handle the dirty work, so you don’t have to worry about a thing. Your yard stays clean, your time stays yours, and you get to enjoy a fresh, poop-free space without lifting a finger.
